Return and Refund Policy

Last updated: October 25, 2026

At Glownique, customer satisfaction is important to us. If you experience a problem with your purchase, we're here to help.

Please read our Return and Refund Policy carefully before placing an order.

1. Return Eligibility

You may request a return within 30 days of delivery, subject to the conditions in this policy and applicable law.

To be eligible for a standard return, products should generally be:

  • Unused and in their original condition.

  • In their original packaging, where applicable.

  • Accompanied by proof of purchase or an order number.

Certain products may not qualify for standard returns for hygiene or safety reasons, as permitted by applicable law.

2. Beauty and Personal Care Products

For hygiene and safety reasons, we may restrict returns of opened or used beauty and personal care products where legally permitted.

However, this restriction does not eliminate your rights regarding defective, damaged, incorrect, or misrepresented products.

Please review product descriptions and ingredients carefully before purchasing.

3. How to Request a Return

To request a return:

  1. Email us at glownique@gmail.com.

  2. Include your order number and the email address used at checkout.

  3. Explain why you would like to return the item.

  4. Attach photographs if the product is damaged, defective, or incorrect.

  5. Wait for our return instructions before shipping the item back.

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